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Diggs Warranty Portal

Thank you for purchasing from Diggs. If you purchased directly from our website and need to file a warranty claim, please complete the first form below. If you purchased from one of our authorized retail partners, you may register your product's warranty here as well. Read on for additional information.


Diggs Inc. warrants to the original purchaser of every Revol Crate (“Crate”) that the unit will be free of defects in materials and workmanship under normal use for 1 year from the date of original purchase, with the exceptions stated below. Diggs Inc. will repair any Crate that proves to be defective in materials or workmanship. In the event repair is not possible, or if Diggs Inc. otherwise thinks necessary, Diggs Inc. either will replace your Crate with a new Crate of similar composition and price or refund the full purchase price of your Crate. This warranty expressly excludes any defects or damages caused by accessories, replacement parts, modification, or repair service other than those that have been authorized by Diggs Inc..

This warranty does not cover any damage caused by accident, misuse, shipment, or other than ordinary use. This warranty does not cover damage caused by dogs who are not crate-trained or who are improperly crate-trained, including damage caused by biting or chewing on the Crate. This warranty does not cover fading or discoloration by exposure to sunlight or chemicals. For information on how to prevent fading or discoloration, consult the instruction manual included with the Crate. This warranty excludes all incidental or consequential damages. Some jurisdictions do not allow the exclusion or limitation of these damages, so these exclusions may not apply to you.

To clean your Crate, use gentle household cleaners. If you have any problems or questions with the assembly or usage of your new Diggs® Crate, contact our customer service department at help@diggs.pet Visit our Resources for helpful how-to videos.

To request service or obtain additional warranty information, contact Diggs Inc. at help@diggs.pet. A service representative will instruct you on any necessary action required to correct problems covered by this warranty. This warranty gives you specific legal rights, and you may also have other rights that vary from jurisdiction to jurisdiction

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