Get in Touch
For immediate assistance, our AI Chatbot, Scout, is always available to help with questions related to product information, DIGGS policies, sizing help, and more - just click the chat icon in the bottom right corner!
For the fastest response from one of our Care agents, text us at +1 (260) 560-2505. We're also available via email at help@diggs.pet. Our operating hours are from 9am-5pm ET, 7 days a week, so please be patient if you don't hear back outside of those hours.
By texting Diggs Inc at (260) 560-2505 you agree to receive customer-support replies by SMS. Message frequency varies. Message and data rates may apply. Reply HELP for help, STOP to opt out. See our SMS Terms and Privacy Policy.
Frequently Asked Questions
Find answers to frequently asked questions about our products and usage. Learn more about crate training and our products through how-to videos, manuals and more.
Contact Diggs
Email
Email: help@diggs.pet
Phone
Toll-free: +1 (260) 560-2505
Address
169 Madison Ave STE 11349
New York, NY 10016
The above mailing address is for corporate correspondence only. For returns, please generate a shipping label through our return portal.