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For immediate assistance, our AI Chatbot, Scout, is always available to help with questions related to product information, DIGGS policies, sizing help, and more - just click the chat icon in the bottom right corner!

For the fastest response from one of our Care agents, text us at +1 (833) 802-0537. We're also available via email at help@diggs.pet. Our operating hours are from 9am-5pm ET, 7 days a week, so please be patient if you don't hear back outside of those hours.

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FAQ

Find answers to frequently asked questions about our products and usage. Learn more about crate training and our products through how-to videos, manuals and more.

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Customer Service

We are committed to providing the best possible customer service. We pride ourselves on being customer-first – reach out if you have any questions!

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Contact Diggs Inc.

Email: help@diggs.pet

Toll-free: 1 (833) 802-0537

169 Madison Ave STE 11349
New York, NY 10016

** The above mailing address is for corporate correspondences only. For returns, please generate a shipping label through our return portal.

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